Once in a while a customer will call asking for additional assistance on their computer. Although I want offer great customer service, it isn't always convenient to just show up in person. Considering the amount of time and money that could be saved, I decided to invest in a program called Logmein. It's offered free to try, and available for $30 as an iPhone app. If nothing else I figured it would be great way to access my home computer for files and other information as needed. First time trying out the software I wanted to control my wifes' laptop. Figuring it would be funny, I send her an email as an invite to the remote log in session. She accepted and was instantly in control of my iMac. ...Not quite the outcome I expected. After a laugh, I got to thinking how this program could be used to repair a computer remotely. Since then I've loaded the program on many computers to quickly help solve any problems they might have in the future.
Showing posts with label remote access. Show all posts
Showing posts with label remote access. Show all posts
Thursday, 24 March 2011
Once in a while a customer will call asking for additional assistance on their computer. Although I want offer great customer service, it isn't always convenient to just show up in person. Considering the amount of time and money that could be saved, I decided to invest in a program called Logmein. It's offered free to try, and available for $30 as an iPhone app. If nothing else I figured it would be great way to access my home computer for files and other information as needed. First time trying out the software I wanted to control my wifes' laptop. Figuring it would be funny, I send her an email as an invite to the remote log in session. She accepted and was instantly in control of my iMac. ...Not quite the outcome I expected. After a laugh, I got to thinking how this program could be used to repair a computer remotely. Since then I've loaded the program on many computers to quickly help solve any problems they might have in the future.
Subscribe to:
Posts (Atom)
